Webinar Professional CommunicationWebinar Professional Communication



Professional communication

In our seminar „Professional Communication“ you will learn how you can significantly improve your communication skills and how to use rhetorical stylistic devices. Beyond that you will learn how to successfully apply psychological understanding in communicative situations. This means that you will be able to prepare for important discussions in a goal-oriented way, structure and manage them. We will accompany you for concrete discussion situations in your everyday work and will respond to your individual needs.

Use our seminar to reflect your communication style and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues and employees and help you to appear confident even in challenging situations!


Auswahl zurücksetzen



20.-21.01.2022 Hamburg
30.-31.08.2021 Hamburg


Our classroom seminar "Professional Communication" is interactive and modular and follows the neuroscientific findings of brain-based learning. You will experience different learning steps with many interactions in which you yourself are intensively involved. In addition, we develop topics, interact with each other and are accompanied by short concise input phases from the trainers. Experiential and experiential orientation are the focus of our face-to-face seminars:
  • Interactive practical exercises
  • Crisp inputs by trainers
  • Individual and group work
  • Discussions
  • Application to everyday situations of the participants
  • Exchange of experience with best practice examples

Ziele und zielgruppe

  • Targetgroup: Managers and employees who want to develop their communication skills in their profession.
  • Goals: The aim of the seminar is to teach you how to further develop your communication skills and how to use them in conversations. Furthermore, that you conduct conversations more professionally.



  • Basics of communication
  • Communication models
  • I-messages
  • Breathing, voice, and articulation
  • Compelling communication techniques
  • Factual and relational levels

Preparing a Conversation

  • Mental preparation and preparing content
  • Conversational goals
  • Direct and indirect conversation management
  • Skill in leading conversations, conversational structure, and conversation management
  • Understanding your own communication style
  • Recognizing needs and wants
  • Representing your own position in an understandable and convincing way

Transaction analysis

  • Fundamentals of transaction analysis
  • Recognizing your own conversational strengths and weaknesses
  • Influencing people in a positive manner

Communication situations

  • Strategies for argumentation and persuasion
  • Self-awareness and external perceptions
  • Reflecting on and analyzing discussions
  • Leading conversations in critical situations
  • Handling misunderstandings and resistance


  • You will receive special training preparation materials two weeks before the training starts. Based on specific questions about your current situation as well as your personal goals and expectations, you can prepare for the training in the best possible way.
  • The minimum number of participants is 3 and the maximum number of participants is 8.
  • The seminar has a duration of 2 days.
  • The seminar starts daily at 08:30 am and end at 04:30 pm.
  • The seminar price includes the seminar execution with an experienced trainer, seminar documents analog/digital, drinks and snacks during the breaks, snacks, lunch and the certificate.


Lars Müller

Trainer & Coach, M.A. Humanities, Digital PR & Marketing Specialist, Sales Specialist

Dieter Jupe

Trainer and Systemic Coach, Psychologist and Master in Economics

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