Professional communication

Description

In our seminar, you will work on your communication skills in an intensive manner, learning how to successfully implement rhetorical techniques and psychological understanding in communicative situations. Additionally, you will learn how to prepare for, structure, and collaboratively master important discussions in a goal-oriented way. We will train you for concrete conversational situations in your everyday work and address your individual needs. Use our seminar to reflect on your communication style, and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues, and employees, helping you appear confident even in challenging situations!

training preparation

Two weeks before the start of the training, you will receive special training preparation materials. Based on specific questions about your current situation as well as your personal goals and expectations, you can optimally prepare for the training.

The trainer is focused to your industry and your concrete practical examples.

methodology

  • Modular training structure
  • Interactive practice exercises
  • Individual and group work
  • Own and external assessment
  • presentations
  • Exchange of experience with best practice examples

Our seminars and workshops are very interactive and follow the neuroscientific findings of brain-oriented learning. The seminar participants experience different learning steps with many interactions in which they are involved, elaborate topics, interact with each other and are accompanied by short, concise input phases of the trainers. Experiential basics are in the foreground of our seminars.

Content

  • Basics of communication
  • Communication models
  • Factual and relational levels
  • Conversational goals
  • Mental preparation and preparing content
  • Direct and indirect conversation management
  • Skill in leading conversations, conversational structure, and conversation management
  • Compelling communication techniques
  • Recognizing needs and wants
  • Representing your own position in an understandable and convincing way
  • I-messages
  • Fundamentals of transaction analysis
  • Recognizing your own conversational strengths and weaknesses
  • Influencing people in a positive manner
  • Understanding your own communicative style
  • Breathing, voice, and articulation
  • Self-awareness and external perceptions
  • Leading conversations in critical situations
  • Reflecting on and analyzing discussions
  • Strategies for argumentation and persuasion
  • Handling misunderstandings and resistance

Target Group

Professional staff, managers, and employees who want to optimize their conversational skills.

duration

  • 2-day intensive training with top-class coach
  • daily from 9:00 to 17:00

Services (included)

  • Seminar
  • Seminar documents
  • seminar documentation
  • Drinks during the breaks
  • Snacks and lunch in the breaks
  • certificate

Extras

The seminar is also available as an Inhouse Training. Please contact us if you are interested!

Professional communication

1.195,00 

Zzgl. 19% MwSt. DE
zzgl. Versand
Lieferzeit: nicht angegeben

Description

In our seminar, you will work on your communication skills in an intensive manner, learning how to successfully implement rhetorical techniques and psychological understanding in communicative situations. Additionally, you will learn how to prepare for, structure, and collaboratively master important discussions in a goal-oriented way.

 



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Artikelnummer

PRP2019054

2 days max. 8 Participants9:00 a.m. to 05:00 p.m. daily

Teilnahmegebühr:

1.195,00  - zzgl.MwSt.

1422.05 € - inkl.MwSt.

Die angegebene Teilnahmegebühr beinhaltet ein gemeinsames Mittagessen pro vollem Seminartag, Pausenverpflegung und umfangreiche Arbeitsunterlagen

Genügend Plätze verfügbar.

Kostenloses Extra zu jeder Buchung:

Ein E-Learning Ihrer Wahl zu einem von 5 Top-Themen! Das Extra wird ab Ende Februar verfügbar sein. Sollten Sie davor ein Seminar buchen, wird dieses nachgereicht.

Trainer

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