Professional communication

Name: Professional communication
SKU: PRP2019054
Price: 1195.00 EUR
Availability: InStock

exkl. MwSt. zzgl. Versandkosten

Short description

In our seminar „Professional Communication“ you will learn how you can significantly improve your communication skills and how to use rhetorical stylistic devices. Beyond that you will learn how to successfully apply psychological understanding in communicative situations. This means that you will be able to prepare for important discussions in a goal-oriented way, structure and manage them. We will accompany you for concrete discussion situations in your everyday work and will respond to your individual needs.

Beschreibung

What ist the seminar „Professional Communication“ about“?

Use our seminar to reflect your communication style and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues and employees and help you to appear confident even in challenging situations!

Which topics do we work on in the seminar „Professional Communication“?

Communication

Basics of communication
Communication models
I-messages
Breathing, voice, and articulation
Compelling communication techniques
Factual and relational levels

Preparing a Conversation

Mental preparation and preparing content
Conversational goals
Direct and indirect conversation management
Skill in leading conversations, conversational structure, and conversation management
Understanding your own communication style
Recognizing needs and wants
Representing your own position in an understandable and convincing way

Transaction analysis

Fundamentals of transaction analysis
Recognizing your own conversational strengths and weaknesses
Influencing people in a positive manner

Communication situations

Strategies for argumentation and persuasion
Self-awareness and external perceptions
Reflecting on and analyzing discussions
Leading conversations in critical situations
Handling misunderstandings and resistance

How do we proceed methodically?

Our face-to-face seminars are interactive and modular and follow the neuroscientific findings of brain-based learning.

The participants experience different learning steps with many interactions in which they themselves are involved, work on topics, interact with each other and are accompanied by short, concise input phases from the trainers. In our face-to-face seminars, the participants should learn, experience and do a lot themselves.

For whom is the seminar interesting?

Managers and employees who want to develop their communication skills in their profession.

What do we want to achieve in the seminar „Professional Communication“?

The aim of the seminar is to teach you how to further develop your communication skills and how to use them in conversations. Furthermore, that you conduct conversations more professionally.

How long does the seminar „Professional Communication“ take?

2-day intensive training with top-class coach
daily from 08:30 to 16:30

What is needed for the preparation?

You will receive special training preparation materials two weeks before the training starts. Based on specific questions about your current situation as well as your personal goals and expectations, you can prepare for the training in the best possible way.

The trainer will individually address your industry and your concrete practical situations.

Which services are included?

Carry out the seminar
Seminar documents
Drinks during the breaks
Snacks and lunch in the breaks
Certificate of participation

Inhalte

Termine/Dauer

professional communication	02.-03.09.2020 Hamburg