Professional communication

Name: Professional communication
SKU: PS046
Price: 1150.00 EUR
Availability: InStock

exkl. MwSt. zzgl. Versandkosten

In our seminar „Professional Communication“ you will learn how you can significantly improve your communication skills and how to use rhetorical stylistic devices. Beyond that you will learn how to successfully apply psychological understanding in communicative situations. This means that you will be able to prepare for important discussions in a goal-oriented way, structure and manage them. We will accompany you for concrete discussion situations in your everyday work and will respond to your individual needs.

Use our seminar to reflect your communication style and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues and employees and help you to appear confident even in challenging situations!

Termine/Dauer

PS046	02.-03.03.2021 Hamburg 20.-21.01.2022 Hamburg 30.-31.08.2021 Hamburg

Methoden

Our classroom seminar "Professional Communication" is interactive and modular and follows the neuroscientific findings of brain-based learning. You will experience different learning steps with many interactions in which you yourself are intensively involved. In addition, we develop topics, interact with each other and are accompanied by short concise input phases from the trainers. Experiential and experiential orientation are the focus of our face-to-face seminars:

Interactive practical exercises
Crisp inputs by trainers
Individual and group work
Discussions
Application to everyday situations of the participants
Exchange of experience with best practice examples

Ziele und zielgruppe

Targetgroup: Managers and employees who want to develop their communication skills in their profession.

Goals: The aim of the seminar is to teach you how to further develop your communication skills and how to use them in conversations. Furthermore, that you conduct conversations more professionally.

Inhalte

Communication

Basics of communication
Communication models
I-messages
Breathing, voice, and articulation
Compelling communication techniques
Factual and relational levels

Preparing a Conversation

Mental preparation and preparing content
Conversational goals
Direct and indirect conversation management
Skill in leading conversations, conversational structure, and conversation management
Understanding your own communication style
Recognizing needs and wants
Representing your own position in an understandable and convincing way

Transaction analysis

Fundamentals of transaction analysis
Recognizing your own conversational strengths and weaknesses
Influencing people in a positive manner

Communication situations

Strategies for argumentation and persuasion
Self-awareness and external perceptions
Reflecting on and analyzing discussions
Leading conversations in critical situations
Handling misunderstandings and resistance

VORBEREITUNG UND ORGANISATION

You will receive special training preparation materials two weeks before the training starts. Based on specific questions about your current situation as well as your personal goals and expectations, you can prepare for the training in the best possible way.
The minimum number of participants is 3 and the maximum number of participants is 8.
The seminar has a duration of 2 days.
The seminar starts daily at 08:30 am and end at 04:30 pm.
The seminar price includes the seminar execution with an experienced trainer, seminar documents analog/digital, drinks and snacks during the breaks, snacks, lunch and the certificate.