Professional communication

Description

In our seminar, you will work on your communication skills in an intensive manner, learning how to successfully implement rhetorical techniques and psychological understanding in communicative situations. Additionally, you will learn how to prepare for, structure, and collaboratively master important discussions in a goal-oriented way. We will train you for concrete conversational situations in your everyday work and address your individual needs. Use our seminar to reflect on your communication style, and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues, and employees, helping you appear confident even in challenging situations!

Content

  • Basics of communication
  • Communication models
  • Factual and relational levels
  • Conversational goals
  • Mental preparation and preparing content
  • Direct and indirect conversation management
  • Skill in leading conversations, conversational structure, and conversation management
  • Compelling communication techniques
  • Recognizing needs and wants
  • Representing your own position in an understandable and convincing way
  • I-messages
  • Fundamentals of transaction analysis
  • Recognizing your own conversational strengths and weaknesses
  • Influencing people in a positive manner
  • Understanding your own communicative style
  • Breathing, voice, and articulation
  • Self-awareness and external perceptions
  • Leading conversations in critical situations
  • Reflecting on and analyzing discussions
  • Strategies for argumentation and persuasion
  • Handling misunderstandings and resistance

Target Group

Professional staff, managers, and employees who want to optimize their conversational skills.

Method

Our seminars and workshops are structured in an interactive fashion (= 100 % Interaction und 0 % Powerpoint) and are based on neuroscientific findings of brainfriendly learning. The participants will have different learning experiences during many interactions in which they themselves are involved. They explore the topics with each other through a short, concise input-phase where they are supported by the trainer. Experiential and experience-based learning is the core of our seminars.

Extras

The seminar is also available as an „Inhouse Training„. Please contact us if you are interested!

Professional communication

1.195,00 €

Zzgl. 19% MwSt. DE
zzgl. Versand
Lieferzeit: nicht angegeben

exkl. MwSt. zzgl. Versandkosten

Description

In our seminar, you will work on your communication skills in an intensive manner, learning how to successfully implement rhetorical techniques and psychological understanding in communicative situations. Additionally, you will learn how to prepare for, structure, and collaboratively master important discussions in a goal-oriented way.

 

Artikelnummer PRP2019054 Kategorie Schlagwörter , , , , , ,

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Artikelnummer

PRP2019054

2 days max. 8 Participants 9:00 a.m. to 05:00 p.m. daily

Termine & Orte

Teilnahmegebühr:

1.195,00 € - zzgl.MwSt.

1422.05 € - inkl.MwSt.

Die angegebene Teilnahmegebühr beinhaltet ein gemeinsames Mittagessen pro vollem Seminartag, Pausenverpflegung und umfangreiche Arbeitsunterlagen

Genügend Plätze verfügbar.

Kostenloses Extra zu jeder Buchung:

Ein E-Learning Ihrer Wahl zu einem von 5 Top-Themen! Das Extra wird ab Ende Februar verfügbar sein. Sollten Sie davor ein Seminar buchen, wird dieses nachgereicht.

Persönliche Betreuung

+49 40 415 3715-35

seminarbetreuung@riebeaux.de

Trainer

Dieter Jupe

Lars Müller

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