Webinar Professional CommunicationWebinar Professional Communication

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Professional communication

Short description

In our seminar „Professional Communication“ you will learn how you can significantly improve your communication skills and how to use rhetorical stylistic devices. Beyond that you will learn how to successfully apply psychological understanding in communicative situations. This means that you will be able to prepare for important discussions in a goal-oriented way, structure and manage them. We will accompany you for concrete discussion situations in your everyday work and will respond to your individual needs.

 

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Beschreibung

What ist the seminar „Professional Communication“ about“?

In our seminar „Professional Communication“ you will learn how you can significantly improve your communication skills and how to use rhetorical stylistic devices. Beyond that you will learn how to successfully apply psychological understanding in communicative situations. This means that you will be able to prepare for important discussions in a goal-oriented way, structure and manage them. We will accompany you for concrete discussion situations in your everyday work and will respond to your individual needs.

Use our seminar to reflect your communication style and learn effective discussion techniques that will make you even more successful in dealing with customers, colleagues and employees and help you to appear confident even in challenging situations!

 


 

Which topics do we work on in the seminar „Professional Communication“?

Communication

  • Basics of communication
  • Communication models
  • I-messages
  • Breathing, voice, and articulation
  • Compelling communication techniques
  • Factual and relational levels

Preparing a Conversation

  • Mental preparation and preparing content
  • Conversational goals
  • Direct and indirect conversation management
  • Skill in leading conversations, conversational structure, and conversation management
  • Understanding your own communication style
  • Recognizing needs and wants
  • Representing your own position in an understandable and convincing way

Transaction analysis

  • Fundamentals of transaction analysis
  • Recognizing your own conversational strengths and weaknesses
  • Influencing people in a positive manner

Communication situations

  • Strategies for argumentation and persuasion
  • Self-awareness and external perceptions
  • Reflecting on and analyzing discussions
  • Leading conversations in critical situations
  • Handling misunderstandings and resistance

 


 

How do we proceed methodically?

Our face-to-face seminars are interactive and modular and follow the neuroscientific findings of brain-based learning.

The participants experience different learning steps with many interactions in which they themselves are involved, work on topics, interact with each other and are accompanied by short, concise input phases from the trainers. In our face-to-face seminars, the participants should learn, experience and do a lot themselves.

For whom is the seminar interesting?

Managers and employees who want to develop their communication skills in their profession.

What do we want to achieve in the seminar „Professional Communication“?

The aim of the seminar is to teach you how to further develop your communication skills and how to use them in conversations. Furthermore, that you conduct conversations more professionally.

 


How long does the seminar „Professional Communication“ take?

  • 2-day intensive training with top-class coach
  • daily from 08:30 to 16:30

What is needed for the preparation?

You will receive special training preparation materials two weeks before the training starts. Based on specific questions about your current situation as well as your personal goals and expectations, you can prepare for the training in the best possible way.

The trainer will individually address your industry and your concrete practical situations.

 Which services are included?

  • Carry out the seminar
  • Seminar documents
  • Drinks during the breaks
  • Snacks and lunch in the breaks
  • Certificate of participation

Inhalte

Termine/Dauer

professional communication

02.-03.09.2020 Hamburg

Trainer

Dieter Jupe

Lars Müller

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